Revenue Cycle Manager

Remote
Full Time
Manager/Supervisor

Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

We have an opening for a Manager of Revenue Cycle to join our growing Revenue Cycle department at Flourish Research.

The Revenue Cycle Manager is an enterprise leader responsible for overseeing and optimizing the end-to-end revenue cycle process across Flourish Research’s site network. This role ensures timely and accurate revenue capture, billing, collections, and cash application while driving process improvements, supporting site integrations, and partnering closely with Accounting, site leadership, and operational teams to strengthen financial performance and operational efficiency across the organization.

Schedule:  Monday-Friday, Normal Business Hours or as needed
Location:  Remote (occassional travel may be required)
FLSA Classification:  Exempt
Compensation:  $90k-$115k base salary + 15% annual discretionary bonus
Benefits:  Health, dental, and vision insurance plans, 401(k) with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays. 

RESPONSIBILITIES

  • Maintain and enhance revenue cycle standard operating procedures to ensure consistency and scalability across sites
  • Oversee key functional areas including invoicing, collections, cash application, dispute resolution, and revenue adjustments
  • Review and approve material revenue adjustments proposed by the AR team
  • Partner with Collections to resolve aged accounts receivable balances and improve collection performance
  • Collaborate with Accounting to ensure ledger reconciliation with AR aging and support reserve assessments
  • Identify opportunities for process optimization and lead revenue cycle improvement initiatives across the enterprise
  • Support Day 1 integration activities for newly acquired sites, including evaluation of AR resources and workflows
  • Assist with external audit requests related to revenue cycle processes and documentation
  • Lead regular team meetings to review performance, address challenges, and set priorities
  • Manage hiring, onboarding, coaching, performance management, and resource allocation across revenue cycle teams
  • Partner with leadership on training initiatives and enterprise projects impacting revenue operations
  • Act as a change agent supporting shared services initiatives and organizational transformation
  • Represent Flourish Research professionally and courteously in all interactions with staff, clients, and vendors
  • Provide ad hoc reporting and operational insights to support leadership decision-making
  • Other responsibilities as assigned by senior management

QUALIFICATIONS

Education:

  • Bachelor’s degree required

Experience:

  • 5+ years of revenue cycle management experience
  • Experience within clinical research or healthcare revenue cycle environments
  • Strong understanding of billing compliance, contractual interpretation, and AR processes
  • Experience supporting multi-site operations and process standardization
  • Experience with CTMS systems (RealTime or similar) preferred
  • Experience with NetSuite or other ERP systems a plus
  • Proficiency in Excel, including formulas and pivot tables

Knowledge & Skills:

  • Strong leadership, change management, and process improvement capabilities
  • Ability to drive accountability and compliance with standard operating procedures
  • Experience planning, organizing, and directing resources to optimize workflows
  • Excellent written and verbal communication skills
  • Strong stakeholder management and cross-functional collaboration skills
  • Ability to work independently in a remote environment while managing competing priorities

Flourish Research offers an excellent, comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Apply today to learn more about how you can join us in our mission to save and improve the lives of others!

Flourish Research is where clinical trials thrive.

Flourish Research represents one of the industry's most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of cardiology/metabolic disorders/renal, CNS, pulmonology, and vaccines.

At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality.

Flourish Research is driven by a diverse and inclusive community of passionate people who are committed to improving the quality of life of communities around the world. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect.

Flourish Research strives to build an organization that attracts and leverages diversity in our staff, which reflects the diversity of our local communities. We promote education, acceptance, and inclusion because there is beauty in diversity. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!

Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees. 

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*